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Frequently Asked Questions
1. How is the quality of the garden tools ensured?
We maintain a rigorous quality control process, which includes producing pre-production samples before mass manufacturing and conducting a final inspection before every shipment to ensure all standards are met.
2. What kind of customization services do you offer?
We provide full OEM and ODM support. This allows for customized logos, materials, and packaging designs tailored to meet specific market requirements.
3. What are the main materials used in these shovels?
The shovel heads are primarily made from high-quality aluminum alloy or steel for durability, paired with ergonomic wooden handles for a comfortable grip during gardening.
4. What are the accepted payment and delivery terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, and DDP. Payments can be made via T/T, L/C, PayPal, or Western Union in multiple currencies such as USD, EUR, and RMB.
5. What is the typical application for this tool set?
This 3-piece set is specifically designed for multifunctional gardening tasks, including digging, planting, weeding, and soil loosening in backyards or professional landscapes.
6. How are the products packaged for international shipping?
Standard products are packed in reinforced export cartons to ensure safety during transit. Custom packaging options are also available upon request.